Design/Etch By Richard Smith
From Some of My Customers


All of my customers that I have met through the web have been very good to work with
(there is only one that said they wanted some work done, and when the time came, no money was sent).
I really feel that my customers deserve the best, I try to treat them as I like to be treated
~ whether theirs is a $10 job, or a $5000 one, it is still theirs, and is worthy of my best.

Thank You to you all...


The panels arrived today and they are beautiful! Thank you so much for doing them so quickly. We really appreciate it... The client absolutely loves the door!
A.G. ~ Architect, New York

Well, we have just unpacked the incredible crate and the table is intact -- it is truly a work of art-everything we hoped for and more! I don't know how to thank you enough.
Thank you for the time and patience and care that you've given this whole project. We will treasure this table always.

Steve and Paula ~ Long Island, New York

I just rec'd the box 1 of 2 and wanted to let you know how pleased I am with your work. Thank you so much! I am so excited for Randy (my fiance') to see them this weekend.
Anyway, thank you again for the beautiful work and the prompt and friendly service!

Tessa ~ Portland, Oregon

The nine dozen corporate steins arrived in perfect condition and look great!!! Many thanks for meeting the short notice requirements!!!!
Everyone who has seen them thinks they are great, too. Now I'm anxious to see the Farm ones... I know they are on their way.

Terry ~ Wilmington, Delaware

All the glasses arrived safe and sound, and we even found an extra surprise! All the glasses look wonderful and will make us heroes with our wedding party! We will be sure to let people know where they can get your quality product in the future! (We heard all sorts of mumblings about wedding party gifts people couldn't use- no problem here!)
It has been a pleasure doing business with you and I hope to do more in the future!

Amber ~ Coronado, California

Just wanted to let you know my folks got the glasses and said they look great! Thanks very much.
J. G-H. ~ Texas

EVERYONE... loves your poem on the window pane!! It arrived today in your special protective box. I may not be able to wait until Christmas to give it to my Parents. It will be THE GIFT of the Year. Thank you so very much for your special talent and the fun that I had corresponding with you.
K.W. ~ Arkansas

I won't bore you with all the details of the wedding, but the votive glasses were a big hit. One of their surprises was that they came from Eastern Canada - Not California!
Thank you very much for that extra something which made the whole day just a little better & more memorable.

Tom & Marti ~ California

Thank you!!! I am so happy that these mixing glasses have worked out. I can't tell you how much I appreciate your time and effort. The very fact that you took this order seriously means a great deal to me. These engraved mixing glasses will certainly be the best momento that we have had and will be hard to top. It has been a delight doing business with you.
J.A. ~ Virginia

Thanks for all this time you are taking for us. We contacted 3 companies on the internet for quotes and you were the only one courteous enough to respond. We really appreciate that.
V.T. ~ Maryland

GOT THE TANKARD--AND IT IS BEAUTIFUL !!! IT LOOKS COOL, I AM WELL PLEASED.

THANKS A ZILLION--AGAIN , I LIKE IT VERY MUCH AND I THINK YOU DID A TERRIFIC JOB ON IT---THANKS AGAIN !!! I WILL HAVE THE MOST COOL GLASS OF ANYONE.
J.S. ~ Louisiana

I got it today. The glass is perfect, well done!! It really looks great, I'll take it to my work and place it in sight for my patients. Again, thanks a lot.
H.M.M.S. ~ The Netherlands

I received the glasses today, and they look GREAT! Thank you. If you need a reference, please feel free to have someone email me.
M.B. ~ Colorado

The mirrors went over _beautifully_!!!! So many people cried when they received them, and said that it was the best present they'd ever gotten!!
J.C. ~ Kentucky

I received the etched wine glass two days ago. Thank you very much indeed.
It is great! No damage, it was very well wrapped up.

P.P.D. ~ France

I received your mug and I love it! Very nice. Thank you.
W.B. ~ New York


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